[OpenAI Ads]

Intercept the question where people are formulating it, not where they end up searching for it.

We plan and manage OpenAI Ads campaigns to position your brand within ChatGPT, the platform where hundreds of millions of weekly users explore options, compare alternatives, and make informed purchasing decisions. We work on B2C and B2B objectives — awareness, consideration, lead generation, sales — with a strategy built on context hints, conversational targeting, and integration with the first-party tracking ecosystem. One goal only: to transform OpenAI Ads from a curiosity experiment into a structured acquisition channel, leveraging the competitive advantage of those entering in the first 12-18 months of the channel’s life — when inventory is abundant, CPMs are low, and competition is marginal compared to Google and Meta.

Main Objectives

  1. OBJECTIVES OF MANAGING THE CONVERSATIONAL DEMAND

    • Oversee the “decision intent” moments within ChatGPT when the user compares products, services, and real alternatives
    • Intercept commercial and comparative queries that today transition from Google to conversational AI search
    • Build brand presence in the conversational contexts of your sector before competitors colonize the same spaces
    • Take advantage of the low CPM window and abundant inventory typical of platforms in the commercial launch phase
  2. AWARENESS AND BRAND CONSIDERATION OBJECTIVES

    • Increase brand recognition among users in an active mindset of informational and decision-making search
    • Build brand familiarity in high-search categories ChatGPT — travel, tech, home, finance, education
    • Generate qualified exposure to an audience that has expressed explicit interest with the conversational query
    • Amplify brand presence in contexts where Google’s AI Overviews and LLM responses are eroding traditional organic traffic
  3. CONSIDERATION AND TRAFFIC OBJECTIVES

    • Drive qualified traffic to the site, landing page, or product pages directly from conversational results
    • Intercept users in the “exploration” and “comparison” phase of the buyer journey with relevant contextual offers
    • Support Google and Meta campaigns with a complementary conversational touchpoint in the omnichannel plan
    • Reach users who have stopped using Google for complex informational queries in favor of ChatGPT
  4. PERFORMANCE AND CONVERSION OBJECTIVES

    • Generate qualified leads by intercepting users in the decision-making phase with content aligned to the conversational intent
    • Optimize cost per acquisition with CPC bidding and integration of OpenAI Measurement Pixel and Conversions API
    • Test early creativity, communication angles, and context hints to identify which truly activate conversions
    • Build learning pipelines on a new channel to be ready when it scales to mainstream volumes
  5. POSITIONING OBJECTIVES ON AI SEARCH AND GEO

    • Integrate OpenAI Ads into the GEO (Generative Engine Optimization) strategy for complete AI Search coverage
    • Simultaneously manage organic citations in ChatGPT (via GEO) and paid visibility with Sponsored Cards
    • Build brand share of voice in the AI-first surface that is eroding organic clicks from traditional Google
    • Defend market share on queries where competitors are starting to systematically appear in ChatGPT responses
  6. TESTING OBJECTIVES AND STRATEGIC LEARNING

    • Build internal capacity to work on a new channel before it becomes mandatory like Google and Meta are today
    • Test messages, angles, and context hints to accumulate learnings that can also be used on other future AI-driven channels
    • Identify for your brand which ChatGPT conversation categories produce measurable ROI and which do not
    • Gather proprietary data on the channel’s effectiveness for informed budget decisions in 2027 and beyond

How do we work?
19ADV’s operational framework
in Performance Marketing

OpenAI Ads Campaigns

Targeting and segmentation techniques

  • Context hints: keywords, topics, and conversational scenarios declared by the advertiser and matched in real-time
  • Targeting for conversational intent with matching on the current thread’s topic, relevant chat history, and past ad interactions
  • Geographic segmentation by targeting country with progressive expansion beyond the initial launch markets
  • Automatic brand safety filter and proprietary OpenAI relevance model for contextual relevance to each individual conversation

Available formats

  • Sponsored Cards with headline, short description, image, and link — the standard native format at the bottom of the AI response
  • Sponsored Recommendations and Product Placements for products or services surfaced next to relevant responses
  • App Discovery with install button for mobile app acquisition campaigns directly within the ChatGPT experience
  • Interactive Agents and Conversational Ads (in beta) where the user can query the ad with questions about the product

Tracking and measurement

  • OpenAI Measurement Pixel installed on the site to track post-click and post-view conversions from ChatGPT traffic
  • Server-side Conversions API for sending qualitative events and integration with first-party company CRM data
  • CPC and CPM bidding available at launch, with CPA in the roadmap for optimization on value conversions
  • Native Ads Manager dashboard with impressions, clicks, conversions, CTR, and time trends segmented by campaign

Frequently Asked Questions about OpenAI Ads