[OpenAI Ads]
Intercept the question where people are formulating it, not where they end up searching for it.
We plan and manage OpenAI Ads campaigns to position your brand within ChatGPT, the platform where hundreds of millions of weekly users explore options, compare alternatives, and make informed purchasing decisions. We work on B2C and B2B objectives — awareness, consideration, lead generation, sales — with a strategy built on context hints, conversational targeting, and integration with the first-party tracking ecosystem. One goal only: to transform OpenAI Ads from a curiosity experiment into a structured acquisition channel, leveraging the competitive advantage of those entering in the first 12-18 months of the channel’s life — when inventory is abundant, CPMs are low, and competition is marginal compared to Google and Meta.
Main Objectives
- 01
OBJECTIVES OF MANAGING THE CONVERSATIONAL DEMAND
- Oversee the “decision intent” moments within ChatGPT when the user compares products, services, and real alternatives
- Intercept commercial and comparative queries that today transition from Google to conversational AI search
- Build brand presence in the conversational contexts of your sector before competitors colonize the same spaces
- Take advantage of the low CPM window and abundant inventory typical of platforms in the commercial launch phase
- 02
AWARENESS AND BRAND CONSIDERATION OBJECTIVES
- Increase brand recognition among users in an active mindset of informational and decision-making search
- Build brand familiarity in high-search categories ChatGPT — travel, tech, home, finance, education
- Generate qualified exposure to an audience that has expressed explicit interest with the conversational query
- Amplify brand presence in contexts where Google’s AI Overviews and LLM responses are eroding traditional organic traffic
- 03
CONSIDERATION AND TRAFFIC OBJECTIVES
- Drive qualified traffic to the site, landing page, or product pages directly from conversational results
- Intercept users in the “exploration” and “comparison” phase of the buyer journey with relevant contextual offers
- Support Google and Meta campaigns with a complementary conversational touchpoint in the omnichannel plan
- Reach users who have stopped using Google for complex informational queries in favor of ChatGPT
- 04
PERFORMANCE AND CONVERSION OBJECTIVES
- Generate qualified leads by intercepting users in the decision-making phase with content aligned to the conversational intent
- Optimize cost per acquisition with CPC bidding and integration of OpenAI Measurement Pixel and Conversions API
- Test early creativity, communication angles, and context hints to identify which truly activate conversions
- Build learning pipelines on a new channel to be ready when it scales to mainstream volumes
- 05
POSITIONING OBJECTIVES ON AI SEARCH AND GEO
- Integrate OpenAI Ads into the GEO (Generative Engine Optimization) strategy for complete AI Search coverage
- Simultaneously manage organic citations in ChatGPT (via GEO) and paid visibility with Sponsored Cards
- Build brand share of voice in the AI-first surface that is eroding organic clicks from traditional Google
- Defend market share on queries where competitors are starting to systematically appear in ChatGPT responses
- 06
TESTING OBJECTIVES AND STRATEGIC LEARNING
- Build internal capacity to work on a new channel before it becomes mandatory like Google and Meta are today
- Test messages, angles, and context hints to accumulate learnings that can also be used on other future AI-driven channels
- Identify for your brand which ChatGPT conversation categories produce measurable ROI and which do not
- Gather proprietary data on the channel’s effectiveness for informed budget decisions in 2027 and beyond
How do we work?
19ADV’s operational framework
in Performance Marketing
01
Briefing and definition of requirements
We analyze the business model, target audience, and reference markets — B2C, B2B, and D2C — and define concrete objectives and measurable KPIs: listens, visits, leads, awareness, and cost per acquisition.
02
Free diagnostic audit
If you are already investing in Spotify Ads, we analyze your account to identify issues and opportunities in campaign structure, segmentation, audiences, and audio and video creatives.
03
Strategy definition
We build the campaign strategy starting from the objectives not from the available formats and we define the targeting budget, mix of formats and integration with the other active channels
04
Production and setup
Gestiamo o coordiniamo la produzione degli asset creativi script audio voiceover e video e configuriamo le campagne su Spotify Ad Studio con tracciamento preciso degli obiettivi
05
Ottimizzazione continua
We monitor performance and constantly optimize exposure frequency, targeting and creativity. No campaign is left running unsupervised.
06
Reporting and analysis
Periodic reports with the metrics that really matter: real coverage, ad completion frequency, traffic generated and cost per result, no vanity metrics, just useful data
OpenAI Ads Campaigns
Targeting and segmentation techniques
- Context hints: keywords, topics, and conversational scenarios declared by the advertiser and matched in real-time
- Targeting for conversational intent with matching on the current thread’s topic, relevant chat history, and past ad interactions
- Geographic segmentation by targeting country with progressive expansion beyond the initial launch markets
- Automatic brand safety filter and proprietary OpenAI relevance model for contextual relevance to each individual conversation
Available formats
- Sponsored Cards with headline, short description, image, and link — the standard native format at the bottom of the AI response
- Sponsored Recommendations and Product Placements for products or services surfaced next to relevant responses
- App Discovery with install button for mobile app acquisition campaigns directly within the ChatGPT experience
- Interactive Agents and Conversational Ads (in beta) where the user can query the ad with questions about the product
Tracking and measurement
- OpenAI Measurement Pixel installed on the site to track post-click and post-view conversions from ChatGPT traffic
- Server-side Conversions API for sending qualitative events and integration with first-party company CRM data
- CPC and CPM bidding available at launch, with CPA in the roadmap for optimization on value conversions
- Native Ads Manager dashboard with impressions, clicks, conversions, CTR, and time trends segmented by campaign
Frequently Asked Questions about OpenAI Ads
It is early in a quantitative sense and right in a strategic sense. Today’s conversion volumes are a fraction of Google and Meta because the inventory is limited to Free and Go tier users of ChatGPT, which are still hundreds of millions globally. But this is exactly the moment when CPMs are low, competition is marginal, and brands can accumulate learning and brand recall before the channel becomes mainstream. Waiting for it to be “mature” means entering when costs have normalized towards the Google level.
Change the targeting signal. Google Ads is based on keywords: users enter a query, and the platform selects the ad that best matches that specific search string.
OpenAI Ads, on the other hand, works with conversational context: users explain to ChatGPT the problem they are trying to solve, including details, constraints, and preferences that would never fit into a typical Google search query.
This enables significantly more precise targeting, but it also requires a completely different approach to campaign design. “Context hints” call for a strategic framework that is closer to content marketing than to traditional keyword bidding.
At the public launch in 2026, there is no technical minimum and OpenAI offers an incentive of $500 credit on $500 of initial spending for new advertisers. To gather significant data and optimize campaigns, a budget consistent with the volume of conversions necessary for the learning phase is needed — approximately €3,000-5,000 monthly for a structured test over 60-90 days. Before the launch, we define the expected average CPC (currently around $3-5), realistic volumes, and measurable goals for the period.
Yes, and it is particularly promising for B2B categories with a long sales cycle where buyers use ChatGPT for research and comparison. It works well for B2B software, professional services, consumer tech for businesses, professional training. It works less well for B2B with very vertical targeting on specific roles (LinkedIn remains irreplaceable for that) or in regulated sectors with strict advertising constraints. The key factor is: do your buyers use ChatGPT for category research? If yes, OpenAI Ads covers that moment.
We track clicks, impressions, CTR, and — above all — post-click and post-view conversions via the OpenAI Measurement Pixel and Conversions API integrated with GA4 and CRM. Attribution is simpler than it will be in two years because the channel is isolatable: those coming from ChatGPT are visible as such in the referrers. We add brand metrics — variation in branded searches, variation in related direct traffic — to measure the impact on awareness that does not end with a single click. Everything is connected to the objectives defined during the briefing phase.
Yes, and it is the recommended strategy. OpenAI Ads does not replace Google and Meta; it complements them by covering a different area where the same users are spending part of their search time. Working in a coordinated way means keeping Google and Meta as the main engines for volumes, adding OpenAI Ads as a touchpoint for intercepting conversational demand, integrating CRM audiences across all three channels, and analyzing the cross-platform contribution with unified attribution. The value of OpenAI Ads today is complementary, not substitutive.